Privacy Notice
We, fioreLAB AG, with registered office at Rorschacherstrasse 267, 9016 St.Gallen, Switzerland, operate the website www.reprostar.swiss and related applications (the “Website”).
We are committed to protecting your personal data in accordance with applicable laws.
This Privacy Notice explains how we process your personal data both in connection with this Website and otherwise.
We reserve the right to update this Privacy Notice from time to time. We, therefore, recommend that you consult it at regular intervals.
WHAT PERSONAL DATA DO WE COLLECT?
We only collect personal data that is necessary for a specific purpose or that you provide to us with your explicit consent (opt-in principle), based on your actions and behaviours or for a legitimate reason, including:
• Personal contact information such as first and last name, email, phone number, complete address
• Your comments and the personal data contained in any document that you may attach to the Website’s contact form
• We also use cookies and other tracking technology which collect certain kinds of information when you interact with our Website, such as IP addresses or browsing preferences. For more information, please read our Cookie Notice.
Our Website is not intended for users under 16 years old. We, therefore, do not collect personal data from children under 16 years of age.
We may collect personal data about you from other sources, including third-party data aggregators (e.g. Google). For further information on Google Analytics, see our Cookie Notice.
HOW DO WE COLLECT PERSONAL DATA?
You directly provide us with most of the personal data we collect, in particular when you:
• use or view our Website via your browser’s cookies
• place an order for products, both through our Website and otherwise
• contact us by e-mail, via our contact form or otherwise.
HOW WILL WE USE YOUR PERSONAL DATA?
We collect and use your personal data based on a request or a contract, on your consent or on a legal obligation or legitimate business interest, including:
• to fulfil your orders and purchases, based on your contract with us
• to respond to your queries, develop customer engagement, or use it for contests you have entered
• to contact you for marketing purposes, including direct marketing
• for security and maintenance; for administrative and accounting purposes, reporting and auditing; and for risk, dispute and record management.
WHOM MAY WE SHARE YOUR PERSONAL DATA WITH?
We may disclose your personal data to the following categories of recipients:
• logistics and distribution companies delivering a product you have ordered
• data processing entities acting upon instructions of fioreLAB AG, such as hosting or security providers, web analytics tools, external consumer service
• authorities for legal reasons and potential buyers to carry a specific transaction.
Should any of the aforementioned recipients be based outside the country from which you have accessed the Website, we will require it to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of contract.
At your request, and provided there is no legal obligation to keep it, we might delete or anonymize your data from the Website. However, you should note that your data may still be available in the Partner’s own databases if transmitted prior to us receiving your request.
HOW DO WE STORE AND PROTECT YOUR PERSONAL DATA?
We take all reasonable technical and organizational measures to protect the personal data we hold against loss, unauthorized access or disclosure and against other misuses.
Your personal data will not be sold, shared or otherwise disclosed or transferred to any other third parties except as provided in this Privacy Notice.
In particular, we only store personal data for the following duration:
• to carry out services that you requested or to which you have given your consent to the extent specified above
• to use tracking advertising and analysis services within the scope of our legitimate interest.
When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.
WHAT ARE YOUR RIGHTS TO YOUR PERSONAL DATA?
You may request access to the personal data we hold about you via our contact form. You have the right to tell us if you would like to correct, update or delete your personal data in our records. In some cases, we may, however, have to keep some of your personal data after a removal request, in order to meet our legal or contractual obligations. We may also be permitted by applicable law to retain some of your personal data to comply with our legal obligations.
You also have the right to reclaim from us the data you have given us. If your personal data is processed on the legal ground of legitimate interests, you have the right to object processing. If the processing is based on your consent, you have the right to withdraw your consent at any time.
To assist us in dealing with your request, please provide your full name and details. For this purpose, we may require a copy of an identification document at our discretion.
You may limit the use of tracking technologies (such as cookies for which you can set your browser to warn you before accepting them, or you can simply set it to refuse them). See our Cookie Notice for further information.
You also have the right to file a complaint to your data protection supervisory authority at any time.
HOW TO CONTACT US?
fioreLAB AG, registered in Switzerland under number CHE-143.973.041, acts as “data controller” for the personal data it processes in the framework of this Privacy Notice.
If you are concerned about a possible interference with your privacy or misuse of your personal data by us, or if you have any questions or comments, please use our contact form or by regular mail at fioreLAB AG, Rorschacherstrasse 267, 9016 St.Gallen, Switzerland.
COOKIE NOTICE
What are cookies?
A cookie is a text file that is placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our Website, we may collect information from you automatically through cookies or similar technology.
In this Privacy Notice, we use the term “cookie” for any technology that is collecting information from your device, such as information about your use of our Website, about your device.
How do we use cookies and tracking tools?
We use cookies to ensure that our Website functions properly and to improve your experience when browsing on our Website.